22 Sept 2016

Aspects of User Experience (UX) – Inaugural UCC Library Seminar – 15 November 2016

Guest post by Rose Buttimer, Electronic Resources Librarian & Chair of the UCC Library Seminar Team; advocate of Albert Einstein’s “Anyone who has never made a mistake has never tried anything new”

I am delighted to announce that UCC Library is hosting a UX seminar on 15 November 2016.  This seminar will delve into some UX topics with knowledgeable speakers, who will contribute both depth of experience and humour to the proceedings. 

DonnaLanclos will open our seminar by exploring what engagement is for libraries and how we reach people.  This will be followed by Jean Ricken who will reflect on connecting with users through “invisible” services and giving a flavour of some UX successes.  Matt Borg will restart the afternoon session by deliberating on how users experience library services, along with looking at some UX fails.  Fiona Greig will complete the programme with a thought-provoking outlook on future library staff roles, from the ground level upwards.

This event is free and bookings can be made from here.  For any queries, please contact LibrarySeminar@ucc.ie

We look forward to welcoming you to UCC Library.

Registration and refreshments
Colette McKenna, Director of Library Services, University College Cork
Welcome and Introduction
Donna Lanclos, Associate Professor for Anthropological Research, Atkins Library, UNC Charlotte
Working title:  How to engage with the “invisible” user
Jean Ricken, Institute Librarian, Cork Institute of Technology
Title:  Consciously Connecting: a snapshot of CIT Library initiatives enriching the User Experience
Lunch, with an opportunity for networking
Matt Borg, Senior Librarian & Solution Expert, ExLibris, Sheffield
Title:  A Matter of Perspective
Fiona Greig, Head of eStrategy & Resources, Library, University of Surrey
Title:  What does a future oriented library look like in terms of staff roles, flexibility and adaptability?
Colette McKenna, Director of Library Services, University College Cork
Closing remarks


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