In March 2026, library and information professionals from
across Ireland came together for the Health Sciences Libraries Group (HSLG)Annual Conference, held in person and centred on the theme Finding
Strength in Difference. As a professional librarian working on behalf of
the Irish food and drink industry, the day offered timely insights into how
libraries can navigate rapid technological change while staying grounded in
human judgement, ethics and collaboration.
Across the programme, speakers explored artificial intelligence (AI), professional identity, collaboration models and visibility. A consistent message emerged: our collective strength lies not in tools alone, but in how we design for connection, build shared understanding and support one another across diverse roles and settings.
Human judgement in an AI ocean
The conference opened with a keynote from Brendan Kelly, Professor of Psychiatry at Trinity College Dublin, who spoke about navigating “an AI ocean” while retaining human responsibility and judgement. He highlighted that while AI can augment decision-making, it introduces four tensions: epistemic (black-box systems), ethical (bias), relational (loss of human connection) and legal (accountability).
Drawing on how society has historically reacted to new technologies, Kelly argued that panic is understandable but unhelpful. Instead, he advocated for responsible, transparent and human-led use of AI. Accountability, he stressed, always remains with the user, not the tool. Declaring AI use openly and questioning outputs critically are essential steps towards trust. This framing resonated strongly with librarians, whose professional values already centre on evaluation, context and stewardship of information.
Supporting one-person libraries through connection
The challenges faced by solo and small-team libraries were explored by Tony Linnane, Regional Library Manager at the HSE. One person libraries, he noted, develop wide-ranging and highly transferable skills, but often at the cost of professional isolation and increased risk of burnout.
Rather than relying solely on individual resilience, Linnane emphasised the importance of intentional peer networks and shared practice. He suggested that carefully managed use of generative AI could help ease administrative workloads and service continuity, while human oversight remains central. Crucially, connection to expert networks can reduce isolation and strengthen confidence, particularly for those working alone.
Collaboration as a force multiplier
Collaboration was another strong theme, particularly in a session on HSE Library Partner Organisation collaborations delivered by Niamh Walker Headon, Library Resources Manager at the HSE. She demonstrated how formal consortia models can expand access to high quality resources, improve equity and avoid duplication of effort across organisations.
The success of these partnerships relies on shared infrastructure, clear agreements and trust built over time. Where licensing limits access, the curation of credible free sources – such as national statistical agencies and expert blogs – can help bridge gaps. This model offers useful lessons for government and semi state bodies seeking to scale knowledge services more sustainably.
Visibility builds value
Several sessions reinforced the idea that impact depends not just on what libraries provide, but on whether people know those services exist. Bennery Rickard, Regional Librarian at the HSE, shared insights from HSE Library Day, a national awareness campaign designed to celebrate library staff and services.
Human-centred storytelling, early promotion and shared narratives helped increase engagement, pride and visibility across dispersed teams. Key takeaways included planning impact metrics in advance, promoting library spaces as well as collections, and featuring staff voices to make the service relatable. These lessons apply widely, particularly for specialist or embedded library teams seeking to demonstrate value.
Equitable access and awareness
The importance of national infrastructure was further explored in a session on the case for a National eHealth Library for Ireland, presented by Aoife Lawton and Louise Farragher. They argued that removing barriers to trusted information supports lifelong learning and professional development at scale.
However, access alone is not enough. Many users are unaware of existing resources, highlighting the ongoing need for promotion, training and information literacy. Libraries cannot assume people know what is available or how to use it responsibly; awareness must be continually rebuilt.
Preparing future talent
MairĂ©ad Mc Keown and David Lombard from Bord Bia – The Irish Food Board, reflected on preparing future food industry talent through their graduate Co-Pilot Skills Programme. Their programme was underpinned by adult learning and knowledge management principles. It encouraged a culture of experimentation, critical and creative thinking and community connections
Social learning, ethical skills and respect for differences were identified as essential foundations for a psychologically safe learning environment.
![]() |
| Mairéad Mc Keown and David Lombard, Bord Bia, presenting on preparing future talent in the AI era. Picture credit Lauren Sneyd 2026. |
AI literacy as a shared community skill
Aphra Kerr, Professor of Digital Media and Communication at University College Dublin, reframed AI literacy not as a technical skill, but as a community capability grounded in dialogue, critical thinking and shared learning.
She highlighted initiatives such as the EU funded ADAPT programme and AlgoWatch, which aim to make algorithms more visible and understandable to the public. Learning by doing – through workshops, labs and discussion – helps demystify AI and builds confidence without panic. These programmes emphasise empowerment over fear and align closely with librarians’ educational roles.
Key conclusions
Across the day, three clear conclusions emerged:
- Design
for connection first if you want capability to scale and last.
- Make
AI literacy and responsible use a daily habit, not a one‑off training
exercise.
- Visibility
and partnerships multiply value, especially in dispersed or specialist
settings.
For librarians across different sectors, these insights reaffirm the profession’s role as a connector, guide and critical partner. In a rapidly changing world, our greatest strength remains our collective commitment to people, trust, shared understanding and progress.
Microsoft Co-pilot was used in the brainstorming for this blog post.

0 comments:
Post a Comment