First thing you're reading here in 2012 is another 'cheerful' post on the subject of e-books. I'm picking up on where Michelle left off back in 2011...
According to a recent survey drawn from a cross-section of the publishing industry conducted by Data Conversion Laboratory (DCL), 411 respondents indicated that the following factors (ranked by relevance) are most important to publishers.
- Quality = 70%
- Cost = 34%
- Customer Service = 28%
- Short turnaround time = 19%
What else is there to say? Publishers have realised that quality of user experience is paramount in ensuring that e-books will be broadly adopted going forward. A behavioural shift can only be fully accomplished if users can rely on consistent quality and straight-forward access.
I have noticed that library users ask for e-books more frequently these days. QR-coded e-book stickers on hard-copies alert students to the fact that e-book equivalents are readily available. Students frequently identify e-books as practical solutions during exam periods when study pressures stretch the availability of traditional loans. E-books offer 24/7 access to students who cannot, for one reason or another, frequent the library on a regular basis.
The survey also established that 43% of publishers acknowledge the importance of format compatibility with all e-readers, including iPad, MOBI (Kindle), Nook and custom formats.